RES: [rt-users] Which Hardware is necessary to server RT?

Rodrigo Blanco rblanco at ats-connection.com.br
Thu Jun 30 08:59:55 EDT 2005


Thank you for the answer.

I believe that will open around 30 tickets a day and 10 simultaneous
users in the system.  
  
thank you!

-----Mensagem original-----
De: Kenneth Marshall [mailto:ktm at it.is.rice.edu] 
Enviada em: quinta-feira, 30 de junho de 2005 09:53
Para: rt-users at lists.bestpractical.com
Assunto: Re: [rt-users] Which Hardware is necessary to server RT?

On Thu, Jun 30, 2005 at 09:43:05AM -0300, Rodrigo Blanco wrote:
> I would like to know which is the necessary configuration of a server
at
> hardware level to RT in a small company, 30 users.  
> Does anybody know?  
>   
> Thank you!
>  

Mr. Blanco,

It will depend on how many tickets you expect to log in your
system. I would have a system with at least 1GB of memory and
mirrored disk drives for redundancy. We have 2 systems, one for
the DB and the other for the Web server. If one fails, the other
system can take over both functions albeit with reduced performance.

Ken
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