[rt-users] Owner field on create and view ticket

steverieger steve at n2sw.com
Tue Mar 1 12:25:35 EST 2005


Hi all. 

Got a req from a few folks using rt 3.2 (still) they would like to disable
the Owner field when viewing or creating a ticket. As I understand it I can
create default owners for each queue, which is the way we would prefer, but
then once john doe logs in a day after opening a ticket he can see the owner
of his ticket, and we would like to prevent that.


Any ideas?




thanx





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