[rt-users] No text in Yahoo messeges

[Angelo Turetta]

Chris Mason wrote:
> I recently upgraded from 3.0.9 to 3.4.1 and it went verfy well once I got
> the perl problems sorted out. The only problem I am now having is that Yahoo
> users do not see any content in emails. I can't understand why, even hotmail
> has no problems. Any ideas?
> 
> Chris Mason
> 

Been there, done that :-(

Some WEBMail systems (including the one operated by the leading italian 
ADSL provider) are not able to display UTF-8 -encoded email messages.

I added the following line to my etc/RT_SiteConfig.pm

Set($EmailOutputEncoding , 'iso-8859-1');

Hope this helps,
Angelo Turetta