[rt-users] Saved searches

[Oscar Gonzalez]

Cool... I thought maybe it was a custom thing on the RT that is already
setup at my new job.  So using Firefox... (you are using it right?) copy
the link location for the RSS, then add it via bookmark manager to
firefox... that worked for me so far.



-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Ron Tyro
Sent: Wednesday, March 02, 2005 1:15 PM
To: Request Tracker
Subject: Re: [rt-users] Saved searches

Thank you Scott and Oscar, 

Those options look promising.  I'm new to RT as well and the RSS is
there, along with some other features.

Ron

Oscar Gonzalez wrote:
> 
> "Is it possible to create a button which will execute a saved search?
> Is it possible to have the results of a search displayed in a new
window
> or tab?"
> 
> I think the way we do it with our current working rt box is using RSS
> with Firefox.  Create your query, save it then go do the search... we
> have an RSS link at the bottom wich you can then add as a live
bookmark
> to firefox or your favorite rss reader.
> 
> BTW, I'm new at RT and I'm just setting up a new instance of it for
> testing so I don't know if the RSS is a custom thing or if it's a
> default on standard installs...
> 
> Oscar.
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Scott
> Thomson
> Sent: Wednesday, March 02, 2005 11:17 AM
> To: Request Tracker
> Subject: RE: [rt-users] Saved searches
> 
> Hey Ron,
> 
> My workaround to this is that I bookmarked all my frequently run
> searches and stuck them in a folder in my bookmarks toolbar.  Works
> great if you don't need to share with a lot of people and just need
> something simple to work with.
> 
> To bookmark a search, create or load it, then right click on the "show
> results" button and select book mark this link.
> 
> In theory, you could add buttons using the bookmarks URL.
> 
> HTH,
> 
> Scott
> 
> --------------------------------------------
> Scott Thomson
> Unitarian Universalist Association
> Information Technology Services - Helpdesk
> 25 Beacon Street, Boston, MA 02108
> 617-948-6109  Fax-617-725-8886
> sthomson at uua.org
> 
> Please use Helpdesk at uua.org for requests.
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Ron
Tyro
> Sent: Wednesday, March 02, 2005 9:15 AM
> To: Request Tracker
> Subject: [rt-users] Saved searches
> 
> Hi,
> 
> RT 3.4
> Solaris
> MySQL
> 
> Is it possible to create a button which will execute a saved search?
> Is it possible to have the results of a search displayed in a new
window
> or tab?
> 
> Thanks,
> Ron
> --
> Ron Tyro
> Scotiabank Information Commmons, University of Toronto
> 
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> _______________________________________________
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> 
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> _______________________________________________
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> 
> RT Administrator and Developer training is coming to your town soon!
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-- 
Ron Tyro
Scotiabank Information Commmons, University of Toronto

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RT Administrator and Developer training is coming to your town soon!
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training at bestpractical.com for details.

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