[rt-users] How To Display Custom Field Data in RT 3.4.0 (fwd)

[Jason A. Diegmueller]

Thought I'd try re-sending this.

In RT 3.2.3, I am passing the following to Elements/TicketList's "Format" 
argument and it successfully returns the Custom Field "PrimaryContractor":
'CustomField.{PrimaryContractor}/TITLE:PC/WIDTH:15'
(disregard the /WIDTH, that is a hack I put together)

In RT 3.4.1, that same string returns all Custom Fields.  So instead of one 
piece of data, it could return up to four pieces of data, each one on their 
own line within the results.

I was talking to someone off-list and they mentioned they are not having this 
problem; is it possible I have a bum perl module?  I've verified it's none of 
my other local hacks by trying this on a stock RT 3.4.1 install as well.  Any 
suggestions would be appreciated, I'd love to upgrade but this is holding me 
back.

-jd

---------- Forwarded message ----------
Date: Tue, 1 Feb 2005 23:34:40 -0600 (CST)
From: Jason A. Diegmueller <doogles at doogles.com>
To: rt-users at fsck.com
Subject: How To Display Custom Field Data in RT 3.4.0

What do I need to pass to TicketList's Format in order to display Custom 
Fields, in RT 3.4?  I use to use CustomField.{Name} in RT 3.2, however, this 
now returns any/all custom fields.

I see references on rt-devel to FirstCustomFieldValue, but I can't figure out 
any variation or combination which makes this work.


For example, I have a Global Custom Field (of style "select one") named 
PrimaryContractor, and I would like to display that field inside of 
Elements/TicketList.

Any feedback is appreciated.

-jd