Anyone who uses RT have a user training page? (was: Re: [rt-users] Perl script to dump mysql db transactions?)

[Jay R. Ashworth]

On Fri, Mar 04, 2005 at 10:26:37AM -0500, Stephen Turner wrote:
> The documentation is embedded in the code - for example, to see the doc for 
> the Ticket part of the API:
> 
> perldoc $RT_HOME/lib/Ticket.pm
> perldoc $RT_HOME/lib/Ticket_Overlay.pm
> 
> Here's an example of a perl script that might get you started. It takes a 
> RT username as an argument and displays some info for that user. The script 
> will need to know where your RT libraries are, so add $RT_HOME/lib to @INC.
> 
> Digging around the mason components and perl libraries to see how they use 
> the API should help you get further.

This was a nice reply, Steve; thanks.

I'm assuming MIT is using RT: do you folks have an internal, at least
semi- public set of notes that train new people how to use RT, aside
from the official doco?  You know: "this is how RT works... *for us*".

It occurs to me that a collection of pointer to such things, which are
permitted to be viewer by the Great Unwashed, might be a useful thing;
I'm going to start such a page on the wiki.

Cheers,
-- jra
-- 
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