[rt-users] Re: Anyone who uses RT have a user training page?

[Matthew Watson]

Can't really help with existing ones, but I created some RT3 "how to"
movies using Camtasia studio, it just records whatever you do onscreen,
then you can convert it to flash. Unfortunately these aren't really
appropriate for generate consumption, but it is certainly something I
would look at doing again for any further documentation.

Matt.


> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Dave Edwards
> Sent: Saturday, March 05, 2005 3:01 AM
> To: Request Tracker
> Subject: [rt-users] Re: Anyone who uses RT have a user training page?
> 
> * Jay R. Ashworth [2005-03-04T13:40-0500]:
> >
> > I'm assuming MIT is using RT: do you folks have an internal, at
least
> > semi- public set of notes that train new people how to use RT, aside
> > from the official doco?  You know: "this is how RT works... *for
us*".
> >
> > It occurs to me that a collection of pointer to such things, which
are
> > permitted to be viewer by the Great Unwashed, might be a useful
thing;
> > I'm going to start such a page on the wiki.
> >
> 
> That's a good idea.  I'm writing some documents along those lines for
> the organization I work for.  When they're complete, I'll look into
> generalizing them and making them available in some way.
> 
> Dave.
> --
> Dave Edwards <dle&sympatico,ca>
> Freelance and Technical Writer,
> With Special Interest in Open Source Software
> http://bigStory.homelinux.org

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