[rt-users] Re: Anyone who uses RT have a user training page?

[Oliver Thomas]

Our internal documentation can be found off our RT project notebook at 
http://web.mit.edu/tooltime/ Click on the "RT Documentation" on the 
left navbar. Probably the two most relevant docs are a PDF handout we 
use in our training class for new RT users, and an RT queue 
administrators document. (We distribute queue administration out to the 
various departments and groups who use our server, but we maintain the 
docs centrally.)

Feel free to modify and use to your heart's content. If you copy the 
whole thing verbatim, please give us credit.

Cheers,

Oliver

On 4 Mar 2005, at 3:11 PM, Chris Devers wrote:

> On Sat, 5 Mar 2005, Matthew Watson wrote:
>
>> Can't really help with existing ones, but I created some RT3 "how to"
>> movies using Camtasia studio, it just records whatever you do
>> onscreen, then you can convert it to flash.
>
> Along the same lines, vnc2swf is a nifty little hack:
>
>     Vnc2swf is a screen recording tool for X-Window (X11), Windows and
>     Mac OS Desktop. Vnc2swf captures live motion of a screen through 
> VNC
>     protocol and converts it a Macromedia Flash(TM) movie (.swf).
>
> <http://www.unixuser.org/~euske/vnc2swf/>
>
>
>
> -- 
> Chris Devers
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