[rt-users] rt 3.4.1 ticket status problem

Stefan Fischer stefan at van-boxmer.de
Tue Mar 8 10:31:25 EST 2005

Previous message (by thread): [rt-users] Running RT on one system with the backend on another
Next message (by thread): [rt-users] RT Statistics package still alive?
Messages sorted by: [ date ] [ thread ] [ subject ] [ author ]

Hello List.

I have a problem with a new rt 3.4.1 installation. When a requestor 
replys to a ticket the status of the ticket is not changed to open. It 
remains in stalled but the answer is added to the ticket. How can i turn 
this back on? The database was migrated from 2.14 to 3.22 to 3.4.1. 
Maybe this is a acl issue?

Thanks,
Stefan

Previous message (by thread): [rt-users] Running RT on one system with the backend on another
Next message (by thread): [rt-users] RT Statistics package still alive?
Messages sorted by: [ date ] [ thread ] [ subject ] [ author ]

More information about the rt-users mailing list