[rt-users] Customize Ticket Create.html

[Ron Tyro]

Thanks for the suggestion Atom.

I managed to get pretty good results by copying the
Ticket/Elements/EditCustomField into the equivalent rt3/local/html
directory and modifying it there.


Ron

Atom Powers wrote:
> 
> 
> I've created my own web forms within the SelfService directory, using the
> existing SelfService/Create.html as a template. It only requires basic
> knowledge of web forms and html. I'm using SelfService because the
> Display.html processor there looks like it's more powerful than the one in
> Tickt and I feel more comfortable modifying this non-core directory.
> 
> ----
> Perfection is just a word I use occasionally with mustard.
> 
> Atom Powers
> Systems Administrator
> Pyramid Breweries Inc.
> 206.682.8322 x251
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Ron Tyro
> Sent: Tuesday, March 08, 2005 8:46 AM
> To: Request Tracker
> Subject: [rt-users] Customize Ticket Create.html
> 
> Hi,
> 
> I would like to change the layout of the /Ticket/Create.html.  I've added
> several custom fields but I don't like the way they are displayed by default.
> I searched the wiki and archives but could not find what I am looking for.  I
> think I need to change either the /Ticket/Elements/EditCustomField  OR
> /Ticket/Elements/EditCustomFields.  Which one would be the best to modify or
> should I modify something else?  If you have a link for this, let me know as
> well.
> 
> Thanks,
> Ron
> 
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