[rt-users] Depends-on vs. Parents

[Pei Ku]

Hi,

This is probably one of those FAQ's but I found some ambiguous info on the subject so I thought I ping the community at large:

What are the differences and intended usages of Depends-on vs. Parents for a ticket?   I have played with depends-on, where if request A depends on B, A cannot be resolved until B is.  This feature serves well in certain scenarios.  Then I also see the parent/child thing.  Not sure what their intended usages are.