[rt-users] Approval by group

[William Faulk]

William Faulk wrote:
 >
> I'm setting up an approval mechanism and was hoping that there was some 
> way in which I could get an approval ticket owned by a group.
> 
> What I'm trying to do is have a ticket require approval, but the 
> approval can come from any one of several people.
> 
> Is this doable?

Hmm.  Thinking about it, I could create a queue that only that group can 
take ownership of tickets from (or even see for that matter), but since 
I really want to do this for a large number of groups, that means a lot 
of queues.

So it's doable, but is there a better way?

-Bitt