[rt-users] [Customization] My local changes are ignored

[Duncan Hutty]

On 03/11/2005 06:44 AM, Stephane Bortzmeyer wrote:

 > I try to change a bit RT's user interface. I've read
 > <http://wiki.bestpractical.com/index.cgi?CleanlyCustomizeRT> but my
 > local changes seem ignored.
 >
 > I copied MyTickets from /usr/share/request-tracker3/html/Elements to
 > /usr/local/share/request-tracker3/html/Elements. I modified it heavily
 > but I do not see my modifications.

Check the permissions of the new files. Mine are 644 and owned by the 
webserver and with group, rt3. However, since I use source, I'm not sure 
what the debian package does, there may be variations. Be sure that the 
permissions for the new files are the same as the default equivalents 
that they are replacing.

-- 
Duncan Hutty
System Administrator, ECE
Carnegie Mellon University

Please use informative subject lines