[rt-users] Custom Field appears twice

Todd Chapman todd at chaka.net
Mon Mar 14 16:50:16 EST 2005


On Mon, Mar 14, 2005 at 04:46:41PM -0500, Mathew Walker wrote:
> so... what would be the preferred "workaround" if it exists?
> 
> in the ObjectCustomFields table, i see 3 entries.  two pertaining to my 
> CustomField that appears twice.  Could one just remove one of those rows?  
> the third being an old CF from my 3.2 which is hanging around for some 
> reason and adding another quirk to my mix.
> 
> If I wanted to delete a custom field permanently, should i just do it via 
> the backend?  ie. my old 3.2 CF that's hanging around.
> 

You should be able to user the RT web interface to fix.

Configuration->Queues->(select the queue)->Custom Fields->(un-check
the offending CF becuase it is set as global too).

-Todd




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