[rt-users] Custom Field appears twice
Todd Chapman
todd at chaka.net
Mon Mar 14 16:50:16 EST 2005
On Mon, Mar 14, 2005 at 04:46:41PM -0500, Mathew Walker wrote:
> so... what would be the preferred "workaround" if it exists?
>
> in the ObjectCustomFields table, i see 3 entries. two pertaining to my
> CustomField that appears twice. Could one just remove one of those rows?
> the third being an old CF from my 3.2 which is hanging around for some
> reason and adding another quirk to my mix.
>
> If I wanted to delete a custom field permanently, should i just do it via
> the backend? ie. my old 3.2 CF that's hanging around.
>
You should be able to user the RT web interface to fix.
Configuration->Queues->(select the queue)->Custom Fields->(un-check
the offending CF becuase it is set as global too).
-Todd
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