[rt-users] Problem with creating ticket

Krasavin Andrey krasavin at kominet.ru
Tue Mar 15 07:42:32 EST 2005


Hi!

I try create new ticket but get next problem:

System error
error:  	Can't call method "Id" on an undefined value at
/usr/lib/rt/RT/Interface/Web.pm line 1105.
context:  	
...  	
1099:  	
1100:  	# Build up a list of objects that we want to work with
1101:  	my %custom_fields_to_mod;
1102:  	foreach my $arg ( keys %$ARGSRef ) {
1103:  	if ( $arg =~ /^Object-([\w:]+)-(\d*)-CustomField-(\d+)-/
) {
1104:  	# For each of those objects, find out what custom fields
we want to work with.
1105:  	$custom_fields_to_mod{$1}{$2 || $args{'Object'}->Id}{$3}
= 1;
1106:  	}
1107:  	}
...  	
code stack:  	/usr/lib/rt/RT/Interface/Web.pm:1103
/usr/lib/rt/RT/Interface/Web.pm:1092
/var/www/html/rt/local/html/Callbacks/CustomFields/Ticket/Display.html/BeforeDisplay:3
/var/www/html/rt/Elements/Callback:70
/var/www/html/rt/Ticket/Display.html:149
/var/www/html/rt/Ticket/Create.html:289
/var/www/html/rt/autohandler:215

Can anybody help?

-- 
WBR, Krasavin Andrey




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