[rt-users] Problems after 3.4.1 upgrade

[Daniel Corbe]

On Tue, 15 Mar 2005 12:00:40 -0600 (CST), Russell Mosemann
<mose at ns.cune.edu> wrote:
> On Tue, 15 Mar 2005, Daniel Corbe wrote:
> 
> > I recently upgraded RT to 3.4.1 and I am having problems:
> 
> Upgraded from what?
> Did you follow the upgrade procedures, if any?
> Have installed/refreshed the required perl modules?
> Any problems during the upgrade?
> What database and version?
> What web server and version?
> mod_perl or FastCGI and version?
> 
> ----
> Russell Mosemann, Ph.D. * Computing Services * Concordia University, Nebraska
> "If guns killed people, gun shops would be the most dangerous place
>  on earth."
> 
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What are the minimum requirements for 3.4.1?

[root at app3 bin]# /usr/local/perl-5.8.6/bin/perl -v

This is perl, v5.8.6 built for i686-linux-ld

[root at app3 bin]# /usr/local/apache2/bin/httpd -v
Server version: Apache/2.0.50
Server built:   Aug 21 2004 17:28:55

Mod Perl: mod_perl-2.0.0-RC2-XMas

[root at app3 rt-3.4.1]# psql --version
psql (PostgreSQL) 7.3.4

All the perl modules are installed

[root at app3 rt-3.4.1]# make testdeps
/usr/local/perl-5.8.6/bin/perl ./sbin/rt-test-dependencies --verbose --with-Pg
perl:
        5.8.3...found
users:
        rt group (rt)...found
        bin owner (root)...found
        libs owner (root)...found
        libs group (bin)...found
        web owner (apache)...found
        web group (apache)...found
MASON dependencies:
        Params::Validate 0.02...found
        Cache::Cache ...found
        Exception::Class 1.14...found
        HTML::Mason 1.23...found
        MLDBM ...found
        Errno ...found
        FreezeThaw ...found
        Digest::MD5 2.27...found
        CGI::Cookie 1.20...found
        Storable 2.08...found
        Apache::Session 1.53...found
        XML::RSS ...found
MAILGATE dependencies:
        HTML::TreeBuilder ...found
        HTML::FormatText ...found
        Getopt::Long ...found
        LWP::UserAgent ...found
POSTGRESQL dependencies:
        DBD::Pg ...found
CLI dependencies:
        Getopt::Long 2.24...found
CORE dependencies:
        Digest::base ...found
        Digest::MD5 2.27...found
        DBI 1.37...found
        Test::Inline ...found
        Class::ReturnValue 0.40...found
        DBIx::SearchBuilder 1.21...found
        Text::Template ...found
        File::Spec 0.8...found
        HTML::Entities ...found
        HTML::Scrubber 0.08...found
        Net::Domain ...found
        Log::Dispatch 2.0...found
        Locale::Maketext 1.06...found
        Locale::Maketext::Lexicon 0.32...found
        Locale::Maketext::Fuzzy ...found
        MIME::Entity 5.108...found
        Mail::Mailer 1.57...found
        Net::SMTP ...found
        Text::Wrapper ...found
        Time::ParseDate ...found
        Time::HiRes ...found
        File::Temp ...found
        Term::ReadKey ...found
        Text::Autoformat ...found
        Text::Quoted 1.3...found
        Tree::Simple 1.04...found
        Scalar::Util ...found
        Module::Versions::Report ...found
        Cache::Simple::TimedExpiry ...found
        XML::Simple ...found
DEV dependencies:
        Regexp::Common ...found
        Test::Inline ...found
        Apache::Test ...found
        HTML::Form ...found
        HTML::TokeParser ...found
        WWW::Mechanize ...found
        Test::WWW::Mechanize ...found
        Module::Refresh 0.03...found

The upgrade instructions said to do this (according to the RT wiki)

"make upgrade"

and that is it

I've also tried doing the following:

make dropdb
make initialize-database

To no avail

-Daniel