[rt-users] Subject by Queue rather than company

[Rick Measham]

Tickets all have the company name in the subject so that the ticket is
recognised (and not confused with a forward from someone else's ticket)

Has anyone ever hacked the system to allow each queue to have a
different ID?

We have several queues .. each of which should be viewed by clients as a
separate system, and each of which has a different [internet] domain
name. We'd prefer to train our clients to use the correct interface
rather than saying "it's all one system, just transfer it!"

Any help appreciated
Cheers!
Rick Measham
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