[rt-users] Offline Tool

[Dave Edwards]

I've been trying to figure out what the Offline tool is for.  There
doesn't seem to be anything about it in the wiki, and my attempts to
use its text as a template for creating tickets via email have not
worked out.  Could someone explain?

Thanks,
-- 
Dave Edwards <dle&sympatico,ca>
Freelance and Technical Writer,
With Special Interest in Open Source Software
http://bigStory.homelinux.org
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