[rt-users] Modifying Search privileges
Musolino, Peter
peter.musolino at dbzco.com
Fri Mar 18 16:46:29 EST 2005
Thanks, that was the problem.
I had previously had several queues have the ShowTicket option for
Unprivileged users and Everyone which made the search show up with
tickets they should not have been able to see. It makes the tickets
invisible, but instead of the search returning 0 tickets, it keeps the
Next Page and Last Page links up implying there are items there. This
is behavior is fine with me as it does not affect our operations.
Thanks again,
Peter
-----Original Message-----
From: Todd Chapman [mailto:todd at chaka.net]
Sent: Friday, March 18, 2005 3:47 PM
To: Musolino, Peter
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Modifying Search privileges
You have given the ShowTicket right in more than the queue
that they need the right for.
On Fri, Mar 18, 2005 at 03:39:20PM -0500, Musolino, Peter wrote:
> Currently, when a user who only has viewing privs in one queue does a
> search without changing the default queue in the search, they can view
> all tickets in all queues.
> Is this a permission change I need to make or is it unavoidable
without
> making a change to the code function.
> We are using RT 3.2.1
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> RT Administrator and Developer training is coming to your town soon!
(Boston, San Francisco, Austin, Sydney) Contact
training at bestpractical.com for details.
>
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
This e-mail message is intended only for the named recipient(s) above. It may contain confidential information. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this e-mail and any attachment(s) is strictly prohibited. If you have received this e-mail in error, please immediately notify the sender by replying to this e-mail and delete the message and any attachment(s) from your system. Thank you.
More information about the rt-users
mailing list