[rt-users] Upgrade from 3.0.7_01 to 3.2.3 gone awry

Joseph_Micciche at Progressive.com Joseph_Micciche at Progressive.com
Fri Mar 18 18:24:22 EST 2005


I am in the middle of an upgrade from 3.0.7_01 to 3.2.3.  This is on:

RHEL 3.0
MySQL4.0.20
Perl 5.8.4
Apache 1.3.29
mod_perl1.29

Make upgrade worked fine.

When I tested dependencies, everything came back fine.

However, I get a "page cannot be displayed" when attempting to get to the
web interface.

I haven't yet successfully applied the db schema upgrades - could this be
causing the problem?

Here is all that is in my error logs (both rt.log and Apache's error_log).
Not a typo below - both logs contain the same thing:

>From RT error log:

[Fri Mar 18 22:25:37 2005] [crit]: Can't call method "register_cleanup" on
an undefined value at /usr/local/perl/lib/5.8.4/CGI.pm line 311.
 (/usr/local/rt/bin/webmux.pl:128)

>From Apache error log:

[Fri Mar 18 22:25:37 2005] [crit]: Can't call method "register_cleanup" on
an undefined value at /usr/local/perl/lib/5.8.4/CGI.pm line 311.
 (/usr/local/rt/bin/webmux.pl:128)

Joe Micciche
Progressive Insurance




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