[rt-users] RE: RT on RHEL 4 with FastCGI

[Rich West]

*nod*

I've been running RT under RH (and other Unix variants)  for years, and, 
with each upgrade and install under RH, I always bump in to the 
permissions problem.  It really is a pain in the rear. :(

Simply changing the perms on the /var/logs/httpd/fastcgi directory and 
insuring that everyone has rx permissions on /var/log/httpd allows the 
FastCGI server to start up.  From there, you're up and running!

Be sure to optimize your FastCGI implementation by tweaking the 
-idle-timeout and the -processes options.  Common settings for those are 
"-idle-timeout 120 -processes 5".. you'll see a significant improvement 
in performance.

-Rich

>>The problem is most definitely with the location and permissions of the 
>>log file in /etc/httpd/logs/fastcgi/<blah>.
>>
>>For one, make sure that the entire path /var/logs/httpd (that's where 
>>/etc/httpd/logs points to) is world executable and world readable.
>>    
>>
>
>An old bug report I found suggested a problem with the entry being
>/etc/httpd/logs which is a symlink in RH/fedora based systems
>even though /var/logs/httpd had appropriate permissions.  Maybe
>it relates to the Apache option FollowSymLinks in the
>associated context.
>