[rt-users] using rt as a change control system

[Jay R. Ashworth]

On Tue, Mar 22, 2005 at 03:36:35PM -0500, Bryan Liles wrote:
> I have RT performing as my change request and inventory management system.
>   Is there a "hack" that will allow rt to act as a change control system
> as well?  What I need is a way to introduce a change, and then have
> multiple folks sign off on it, before the change is allowed to occur.   I
> would like to be able to associate assets and tickets with the change.

I'm sort of noodling off in this direction myself.  RT is only one
component of an operations management system, the equipment inventory
and OAM&P end of things is something RT doesn't do all that well.

Yet.

Cheers,
-- jra
-- 
Jay R. Ashworth                                                jra at baylink.com
Designer                          Baylink                             RFC 2100
Ashworth & Associates        The Things I Think                        '87 e24
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      If you can read this... thank a system adminstrator.  Or two.  --me