[rt-users] Apache problem

[William Harrison]

Well, be sure to post to the list when you get it running. I'd be interested to see what the problem was...

Best,
-WcH


-----Original Message-----
From: Frank Saxton [mailto:frankie at easyrider.com]
Sent: Thursday, March 24, 2005 1:08 PM
To: William Harrison
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Apache problem


Right.  My opinion based on successfully installing literally thousands of 
projects from source with little of no trouble.....

I think I have the bulk of the mod_perl dependencies resolved, which is one 
main reason for not wanting to start over again with the FastCGI route.  And 
to be honest, it wasn't real clear what configure switches I needed to 
provide to build a FastCGI file anyway.  Where ever possible, I took the 
defaults.

I currently have RT made and installed

My problem could be with the apache config files.  I was hoping someone in 
this forum could help.  I'm running apache 2.0, btw.  From what I've read I 
might have had more luck with RT if I was on 1.3 but the 2.0 decision had 
already been made for other reasons.

So just to review, after following all of the instructions,. tips and so on 
that I could find, when I try to start apache with either

PerlModule Apache::DBI or
PerlRequire /opt/rt3/bin/webmux.pl in httpd.conf

I get a can't locate Apache/DBI.pm error message

The file exists in /usr/lib/perl5/....... but whatever is looking for it can't 
find it.  I'm guessing this is a very simple thing to fix if I just knew how 
to help Apache find this needed file.  That's all I really need help with and 
I'm guessing I will be very close to good to go once that's solved.


On Thursday 24 March 2005 08:44, William Harrison wrote:
> Well, that's your opinion. I'd say the procedure for getting it installed
> on RHEL with mod_perl is about the same amount of work, having gone that
> route and run into significant troubles, which led me to use FastCGI
> instead.
>
> - Both routes require resolving numerous dependecies in perl.
> - Both require configuring, making, and installing RT.
> - Both require edits to RT and Apache conf files.
> - Both require creation of an RT group, disabling selinux, and installation
> of MIME::Base64 (not in the make testdeps command).
>
> The only additional thing the FastCGI method requires is downloading,
> configuring, compiling and installing FastCGI -  a total of maybe half a
> dozen commands. How much work will be required specific to the mod_perl
> version of the install hasn't been determined yet.
>
> Odds are good you can just install FastCGI and then reconfigure, remake,
> and reinstall RT (assuming you have already solved all dependencies etc).
> Otherwise you will likely have to download Apache source and recompile and
> who knows what else...
>
>
> As I said before, to the best of my knowledge no one is using RHEL 4 and RT
> with mod_perl because no one has gotten it working, or if they have they
> haven't told anyone about it. A bunch who have tried have gotten to the
> same point you are at currently and then switched to FastCGI out of sheer
> frustration.
>
> If you do figure it out, be sure to post your solutions to the list and
> help out others attempting your method of install.
>
> Good luck,
> -William
>
>
<snip>