[rt-users] How to display CustomField-values in "at a glance" ?

[Filip Jonckers]

I use the following syntax:
Format => "'<a
href=\"$RT::WebPath/Ticket/Display.html?id=__id__\">__id__</a>/TITLE:#',
'__CustomField.{Customer name}__/TITLE:Customer', '<a
href=\"$RT::WebPath/Ticket/Display.html?id=__id__\">__Subject__</a>/TITL
E:Subject', QueueName, ExtendedStatus, CreatedRelative, '<A
HREF=\"$RT::WebPath/Ticket/Display.html?Action=Take&id=__id__\">".loc('T
ake')."</a>/TITLE: ' ",


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