[rt-users] Failing a transaction in a scrip

Erek Dyskant erek at blumenthals.com
Mon May 2 09:48:34 EDT 2005


Hi All,
	I'd like to keep users from replying to closed tickets.  So far
I've disabled the scrip that re-opens the closed tick, but I'd also like
to give an error if someone tries to reply to it.
	Is there any way to tell RT to abort a correspond transaction
if certain criteria are met? (In this case, the ticket is closed)
 	Thanks for the help.


Regards,
Erek Dyskant
Server Administrator
Blumnenthals.com
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 189 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20050502/b8802211/attachment.sig>


More information about the rt-users mailing list