[rt-users] Re: StatusInColor

Michael Brown brown_m_k at yahoo.ca
Mon May 2 11:15:35 EDT 2005


Obando, David DE - EV wrote:
> Hello,
> 
> when I use the StatusInColor-hack 
> (_http://wiki.bestpractical.com/index.cgi?ShowStatusInColor_) on RT 
> 3.4.1 I can see colored stati on the main page, but I receive an error 
> when I enter a tick:
> 
> RT Fehler              
> Could not load ticket 98       
> 
> Does anyone use this hack on RT 3.4.1?

I tried using it on RT 3.2.3 (Debian packages), with the same problem. 
It used to work, then broke when some Perl libraries (Debian) got 
upgraded.  It messes up the link by adding a tonne of spaces to the link 
number.  The problem is that it's trying to load ticket 98{and a tonne 
of spaces} in the actual <a href link>  you can see what's happening by 
hitting View Source.

I had to remove the hack, since it was less important for me to see the 
status in colour than it was to have functionning links.

Hope that helps!

/Mike




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