[rt-users] Reminder email

[Brandon Pulsipher]

Disregard.  I found this in the code, which does what I need:

# Whether to merge the tickets for all queues into one email per person
# (as opposed to sending an email per person per queue)
my($mergequeues) = 1;

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Brandon
Pulsipher
Sent: Monday, May 02, 2005 9:41 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Reminder email

I'm looking for a way to send a user a list of all unresolved tickets
each day.  I've looked at the rt-remind program, but it sends a separate
email for each queue.  I'd like each user to get just a single email
each day with a prioritized list of tickets, and show the queue as a
column.

Without rewriting rt-remind, does anyone know if this exists?

Thank you.

Brandon
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com