[rt-users] auto take ticket

[Andrew Xenides]

is it possible to make tickets "take" automatically when you reply to them?
 

Andrew Xenides
Web Developer
EscapeNet 
465 South Road
Keswick SA 5035
T: (08) 8292 5200
F: (08) 8292 5299
E: andrew at staff.esc.net.au
W: http://www.esc.net.au

 
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