[rt-users] RE: "one-time" Cc request not working

[Stephen Turner]

At Wednesday 5/4/2005 01:25 PM, Dimitry Faynerman wrote:

>I have a ticket with no Cc, and Im trying to reply and put a new Cc 
>address only for this single reply.
>
>Requestors get the email successfully, however Cc doesnt get anything.
>
>I tried to play with permissions, however even when the Cc user gets a 
>superuser privilege, that doesnt help.

Dimitry,

Perhaps you don't have any scrips configured to send replies to one-time 
CCs? Could you list the scrips you have set up globally and for the queue?

Steve