[rt-users] What does SeeGroup do?

[Howard Jones]

Hi,

I'm trying to build groups of users for each of our customers so that 
analysts at the customer can see each others tickets if the log into RT 
(but not necessarily so that they get e-mails for all of them). I 
*thought* that's what the SeeGroup right does, although I just tried to 
create a test group, and I can't see any difference between the view 
with it enabled and not.

What does SeeGroup actually do? Also, assuming that the answer is a 
variation of 'RTFM', which 'FM' do I 'R' to find this out for myself?

Thanks in advance,

Howard