[rt-users] RT System

[Andrew Xenides]

Ok,
 
i have that script that is set to change the owner of the job to the person
that changes it automatically. I have it set to make the change "on change
status". now this works fine all except for 1 user.
 
i will show you what i mean.
 
Tue May 10 10:53:38 2005 	 andrew - Correspondence added 	 	 
	
		Tue May 10 10:53:39 2005 	 andrew- Status changed from
new to open

		
	
		Tue May 10 10:53:39 2005 	 RT_System - Given to andrew

 
all good. 
example 2
 
michael - Correspondence added 
RT_System - Status changed from new to open 
	RT_System - Given to RT_System	 
 
any ideas, anyone? anyone? bueller?

Andrew Xenides
Web Developer
EscapeNet 
465 South Road
Keswick SA 5035
T: (08) 8292 5200
F: (08) 8292 5299
E: andrew at staff.esc.net.au
W: http://www.esc.net.au

 
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