[rt-users] newest unowned tickets - queue specific
Asif Iqbal
iqbala-rt-users at qwestip.net
Wed May 11 05:21:42 EDT 2005
On Mon, May 09, 2005 at 02:15:40PM, Vicki Stanfield wrote:
> Is there a way to set up the newest unowned tickets that shows up on the
> main RT screen to be from a specific queue, ideally a different queue
> for each user? I googled and scanned the wiki, but I didn't see anything
> on this topic. TIA,
Well you could use 'New Search' to search the tickets owned by
'Nobody' and not resolved, and bookmark it.
>
> Vicki
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>
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
--
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
"..there are two kinds of people: those who work and those who take the credit...try
to be in the first group;...less competition there." - Indira Gandhi
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