[rt-users] newest unowned tickets - queue specific

Asif Iqbal iqbala-rt-users at qwestip.net
Wed May 11 05:21:42 EDT 2005


On Mon, May 09, 2005 at 02:15:40PM, Vicki Stanfield wrote:
> Is there a way to set up the newest unowned tickets that shows up on the 
> main RT screen to be from a specific queue, ideally a different queue 
> for each user? I googled and scanned the wiki, but I didn't see anything 
> on this topic. TIA,

Well you could use 'New Search' to search the tickets owned by
'Nobody' and not resolved, and bookmark it. 

> 
> Vicki
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com

-- 
Asif Iqbal
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"..there are two kinds of people: those who work and those who take the credit...try
 to be in the first group;...less competition there."  - Indira Gandhi



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