[rt-users] Searches with variable dates

[Rick Russell]

Lee W wrote:
> All calls where status=open and lastupdates <= 2 days ago (or maybe
> TODAY-2). or are the searches limited to fixed dates.

All date references go through the ParseDate PERL library, documented here:

http://search.cpan.org/~muir/Time-modules-2003.1126/lib/Time/ParseDate.pm

Yes, you can use formalisms like:

  Created > "-3 days"

      created more than 3 days ago

  Due < "+2 days" AND
  Due > "now"

      due date between now and 2 days from now

You can also use these date formats when you change the dates on an RT
ticket; e.g. if you enter the Due Date as "+10 days", it will set the due
date to 10 days from now.

Rick R.
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