[rt-users] Can't call method "CreatorObj"

[Falk Stern]

Hi, I have a strange problem with rt-crontool...

Call to rt-crontool:

  /opt/rt3/bin/rt-crontool --search RT::Search::FromSQL --search-arg  
"LastUpdated < '7 days ago'  AND Status != 'resolved' AND Status !=  
'rejected' AND Status != 'stalled' " --action RT::Action::Notify -- 
action-arg Owner --template 'IgnoredTicket'

gives:

[Fri May 13 09:13:56 2005] [crit]: Can't call method "CreatorObj" on  
an undefined value at /opt/rt3/lib/RT/Action/Notify.pm line 150.
(/opt/rt3/lib/RT.pm:285)

I'm using RT-3.4.2 here..

Template:
----

Subject: {$Ticket->Id} fühlt sich vernachlässigt


Hallo {$Ticket->RealName},

Das Ticket {$Ticket->Id} fühlt sich vernachlässigt..

Es geht um {$Ticket->Subject}

<URL: {$RT::WebURL}Ticket/Display.html?id={$Ticket->id} >

Mit freundlichen Grüßen,

Dein Ticket System

--------

What am I doing wrong here?

Have a nice day,

Falk Stern

-- 
falk at crew-gmbh.de - Falk Stern - Wieske's Crew GmbH