[rt-users] Re: RT 3.4 Custom Fields in Search

[Ben Robson]

Thanks for this guidance also.  However I want to take this one step
further.  How do I make a Custom Field appear as a display column by
default?

In other words, how do I make a Custom Field appear as a column for
every search, for all users, without them having to do anything to make
it appear?

Thanks,
BenR


> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Mattias Nordstrom
> Sent: Friday, 18 February 2005 12:43 AM
> To: rt-users at lists.fsck.com
> Subject: [rt-users] Re: RT 3.4 Custom Fields in Search
> 
> Mattias Nordstrom <nordstrom <at> realnode.com> writes:
> 
> > How do I display Custom Fields as columns on the search results page
in
> RT
> > 3.4.1? The solutions found on the wiki seem to be outdated. I had
custom
> fields
> > there in 3.2 but the backend has apparently changed since that.
> 
> I noticed that by selecting the appropriate queue in the query builder
and
> adding it as a criteria, the custom fields became available. So quite
easy
> :)
> 
> --
> Mattias Nordstrom
> CTO
> Oy Realnode Ab
> 
> nordstrom at realnode.com
> www.realnode.com
> 
> 
> 
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