[rt-users] Separating access to queues (a la CPAN)

[Michael S. Liebman]

At 07:30 PM 5/17/2005, William McKee wrote:
>One thing I've noticed about self-service is that the user can change
>the status of a ticket. I was surprised by that. I checked the wiki but
>despite finding an excellent list of all the rights, could not figure
>out which one allows the user to modify the ticket status. I'm guessing
>it's the ReplyToTicket. Is that right?

ModifyTicket

Michael

-- 
Michael S. Liebman                      m-liebman at northwestern.edu
                 http://msl521.freeshell.org/
"I have vision and the rest of the world wears bifocals."
        -Paul Newman in "Butch Cassidy & the Sundance Kid"