[rt-users] Problem with 3.4 and the /Search/Listing.html url being 404 not found.

[Drew Barnes]

Quoting Simon Coggins <simon at uow.edu.au>:

>
> Hi,
>
> I've searched thru the archine for a resolve for this but the only one I
> could find was someone with stuff in ./local effecting it. I have
> nothing in ./local except the empty directories that are created on install.
>
> When I click "Tickets" in the web interface I get a /Search/Listing.html
>  not found error. I'm out of ideas. The only solution I've found is to
> go into share/html/Search and symlink Build.html to Listing.html and I
> get the query builder.

It sounds to me like you have the Statistics package installed.  Check
share/html/Elements/Tabs for:
                    B => { title => loc('Tickets'),
                        path => 'Search/Listing.html'
                      },
If that is there, change it to:
                    B => { title => loc('Tickets'),
                        path => 'Search/Build.html'
                      },

It didn't appear that was updated (at least not on the last one I downloaded a
while ago).

>
> Can anyone give me an idea where the problem might be and how to fix it?
> Symlinking to Build.html limited the functionality of the Tickets submenu.
>
>
> Regards
> Simon
>
>
>
> --
> Simon Coggins (SAGE-AU Member)                Email: simon at uow.edu.au
> Network and System Management Officer         Phone: +61-2-4221-3775
> Information Technology Systems (ITS)          Mobile: 0408 115861
> University of Wollongong, 2522, Australia     Fax:   +61-2-4229-1985
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