[rt-users] Re: Reset or Clear Old Ticket Data + Reset Ticket ID Value

[Anya Figlin]

> Question 1: Which tables do I need to reset/clear?

check out the following link:
http://wiki.bestpractical.com/index.cgi?DatabaseAdmin


> Question 2: How do I set the ticket id back to its original value?
> (After I delete all ticket values,

you could drop and recreate sequence 'tickets_id_seq', specifying the
whatever starting value you'd like to have for your ticket numbers

-anya