[rt-users] Adding resolve comments to resolved email

[Brandon Pulsipher]

I'm trying to change the resolve ticket process to notify the request
and send them the final notes, in the same email.

I've modified the template and everything seems to be working fine,
except I can't get the owner's final comments in the resolved email.
I'm using the variable:
	{$Transaction->Content()}

But all I get for the content is:
	This transaction appears to have no content

Is there a different variable I can use?  Below is the template and a
sample reply I get.  

Can anyone help?

Thanks,

Brandon

---------------------------------------------
Subject: Resolved: {$Ticket->Subject}

According to our records, your request has been resolved. If you have
any
further questions or concerns, please respond to this message.  If your
issues is not resolved, you can reopen this ticket simply reply to this
email with your comments.  The issue will automatically be re-opened.

You may also visit the ticket URL for details of this request:
  {$RT::WebURL}Ticket/Display.html?id={$Ticket->id}



Thank you,


-----
Comments with resolution, if any:
{$Transaction->Content()}
---------------------------------------------
But what I get is this:


---------------------------------------------
-----Original Message-----
From: Mike via RT Sent: Thursday, May 19, 2005 8:42 AM
To: Brandon Pulsipher
Subject: [OpsRT #215] Resolved: test

According to our records, your request has been resolved. If you have
any
further questions or concerns, please respond to this message.  If your
issues is not resolved, you can reopen this ticket simply reply to this
email with your comments.  The issue will automatically be re-opened.

You may also visit the ticket URL for details of this request:
  http://.../Ticket/Display.html?id=215



Thank you,

-----
Comments with resolution, if any:
This transaction appears to have no content
---------------------------------------------