[rt-users] modifying Ticket/Elements/ShowBasics

[Phil Lawrence]

It seems to me that Priority is something our unprivileged clients 
should not see.  They can't set it, and don't know everything we are 
juggling, so are not really in a position to judge when we assign a 
Priority of '7' instead of '10' (for example).

Unless someone can correct my thinking, I'd like to disable Priority 
display for unprivileged users.  Here is my attempt, where I added the 
"RT::CurrentUser->new->Privileged" blocking:

Ticket/Elements/ShowBasics:
---------------------------

...
% if (RT::CurrentUser->new->Privileged) {
   <tr>
     <td class="label"><&|/l&>Priority</&>:</td>
     <td class="value">
       <%$Ticket->Priority%>/<%$Ticket->FinalPriority %>
     </td>
   </tr>
% }

But this test never evaluates true.  Can anyone point out how to get the 
the info I need from this ShowBasics module?

Thanks,
Phil