[rt-users] Deleting attachments from tickets

[David]

Greetings All,

I have an unusual request (possibly!).. does anyone know of how to
remove attachments from tickets once they enter RT.  I have tickets
coming through with attachments that are change request forms that
need to be updated eg: different revisions of the same file and change
managers are asking if they can just delete the attached file and
re-add.

TIA.

David.