[rt-users] RT 3.4.2 installation woes

Gavin Henry ghenry at suretecsystems.com
Tue May 24 04:52:47 EDT 2005


<quote who="Adrian Close">
> Hi all,
>
> So, I'm going slightly nuts trying to deploy RT 3.4.2 in a virgin Debian
> Woody environment.  Having installed PostgreSQL 7.4, built my own Perl
> 5.8.6 and mod_perl 1.29 DSO and satisified all the Perl dependencies via
> the CPAN shell, as well as configured up Apache, I appear to be
> tantalisingly close to a working installation.  Oh, and I installed RT as
> well (including the database setup).  ;)

Well done! I am still stuck getting all the modules installed.

>
> What I have now is something I can log into as 'root' with the default
> password and click around a bit in.  However, many links (e.g.
> Tickets) result in content my browser (Firefox) wants to download rather
> than display, presumably because it still looks a lot like Mason code as
> opposed to renderable HTML.  Other links, such as "Configuration -> Users"
> do kinda work.
>
> Something akin to Mason does indeed appear to be parsing the raw files and
> producing content, because if I comment out, say, "PerlHandler RT::Mason"
> in httpd.conf, I get plain code in my browser (i.e. no download dialog).
>
> Does this ring any bells for anyone?  Have I missed something small, yet
> vital?  I'll keep plugging away, but any clues would be appreciated.

No real advice though, sorry.

-- 
Kind Regards,

Gavin Henry.
Managing Director.

T +44 (0) 1224 279484
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E ghenry at suretecsystems.com

Open Source. Open Solutions(tm).

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