[rt-users] Need some help with Callbacks

[Grant Miller]

I'm trying to create a callback and it seems like it's not being
called.  I'm at the point where I'm second-guessing myself and trying
all kinds of crazy things.  I have some basic questions to ask to make
sure I'm doing this the right way.

The callback I'm creating is ModifyDisplay, inside
/opt/rt3/share/html/Tickets/Elements/ShowTransaction.

The callback file should be located at 
/opt/rt3/local/html/Callbacks/MyCallbacks/Ticket/Elements/ShowTransaction/ModifyDisplay/ModifyDisplay
, right?


All I have in the callback right now is this:
<%INIT>


$RT::Logger->debug( 'inside ModifyDisplay callback' );

</%INIT>
<%ARGS>
$text => undef
$Transaction => undef
</%ARGS>

Should this log something in /opt/rt3/var/log/rt.log every time it's
called?  I'm not seeing anything in the lot file, so I'm wondering
what I'm doing wrong.

Whenever I make a change to a callback, I stop Apache, remove
everything under /opt/rt3/var/mason_data/obj and start Apache back up.

I'm running RT 3.4.2.

What am I missing?


-- 
- Grant Miller <grantmiller1 at gmail dot com>