[rt-users] Custom Fields lost after update

[Hugues Lepesant]

Hello,

I have the same problem.
I've deleted all file in var/mason_data and it changed nothing.

Best regards,
Hugues

Drew Barnes a écrit :
> 
> Chris Black wrote:
> 
>> Thanks,
>>
>> But I did read the README and I did do all of that.
>>
>> Any other ideas?
>>
>> Thanks.
>> Cj B
>>  
>>
> I would empty /opt/rt3/var/mason_data.  That has bit me everytime I move 
> a test box up to 3.4.x.
> 
> DB
> 
>>
>> -----Original Message-----
>> From: rt-users-bounces at lists.bestpractical.com on behalf of Rejo Zenger
>> Sent: Tue 5/24/2005 4:19 PM
>> To: rt-users at lists.bestpractical.com
>> Subject: Re: [rt-users] Custom Fields lost after update
>>
>> -----BEGIN PGP SIGNED MESSAGE-----
>> Hash: SHA1
>>
>> ++ 24/05/05 00:20 -0700 - Chris Black:
>>  
>>
>>> I recently updated my installation of RT from 3.2.2 to 3.4.1 and now
>>> none of my custom fields show up. All the information looks like it's
>>> still in the database, and they work for the root user, but not of any
>>> of the other users.
>>>   
>>
>>
>> Probably, you should read the README file. It says:
>>
>> | 5b  FOR UPGRADING: (Within the RT 3.x series)
>> | |         Read through the UPGRADING document included in this 
>> distribution.
>> |         It may contain important instructions which will help you 
>> upgrade
>> |         RT safely.
>> | |         As root, type:
>> |                 make upgrade
>> | |         This will build new binaries, config files and libraries 
>> without
>> |         overwriting your RT database.
>> | |         You may also need to update RT's database.  To find out, 
>> type:
>> | |            ls etc/upgrade
>> | |         For each item in that directory whose name is greater than
>> |         your previously installed RT version, run:
>> |             /opt/rt3/sbin/rt-setup-database --action schema \
>> |                 --datadir etc/upgrade/<version>
>> |             /opt/rt3/sbin/rt-setup-database --action acl \
>> |                 --datadir etc/upgrade/<version>
>> |             /opt/rt3/sbin/rt-setup-database --action insert \
>> |                  --datadir etc/upgrade/<version>
>> | |         Some of these commands will generate errors related to 
>> missing files.
>> |         That just means that no action was needed.
>>
>> I guess this will solve your problem.
>>
>>
>> - -- Rejo Zenger <rejo at rz.xs4all.nl> - http://rejo.zenger.nl - PGP 
>> 0x75FC50F3
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>>  
>>
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