[rt-users] problem with customfield when quick create or bulk update

[Rejo Zenger]

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Hi,

Currently running RT 3.4.2 with perl 5.8.4-8 and apache 2.0.53-5 on a 
Debian box. I seem to have a small problem with QuickCreate and Bulk
Update. Same problem existed with RT 3.4.1.
 
I have one globally defined custom field, "CustomerId". This seems to
work, except in two specific situations: 1) in quick create where it
doesn't matter if and what value I enter in the custom field and 2) in
bulk ticket update if i do not enter a value. In both cases I end up
with a null value in the CF.  When I edit the newly created ticket, via
"Basics" tab, I can specify a CustomerId which is then recorded.
 
Any one knows what my problem is?

- -- 
Rejo Zenger <rejo at rz.xs4all.nl> - http://rejo.zenger.nl - PGP 0x75FC50F3
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