[rt-users] upgrade from 2.x to 3.2

[Ruslan Zakirov]

On 10/26/05, venkata.kurra at thomson.com <venkata.kurra at thomson.com> wrote:
>
>
>
> Hi,
>
>
>
> We are trying to upgrade to 3.2.
>
>
>
> Looking for steps for upgrade other than readme file!
> We use mysql 3.23 currently, does RT 3.2 support mysql 5.0!
RT supports 4.0, 4.1 are not well tested and 5.0 is not tested at all.

> readme file says that, it does NOT automatically migrate
>
>  Custom templates,
>
>              Custom Scrips,
>
>              Custom ScripActions,
>
>              Custom ScripConditions
>
>            How to migrate these!
If you don't use custom scrips, conditions and actions, then probably
you don't have to do anything, otherwise you have to rewrite them to
match new RT API.

>
>
>
> Thanks!
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>
> Buy your copy of our new book, RT Essentials, today!
>
> Download a free sample chapter from
> http://rtbook.bestpractical.com
>
>


--
Best regards, Ruslan.