[rt-users] RTFM install not working

[Ruslan Zakirov]

I don't remember for sure, but probably with RT 3.4 you have to run
RTFM 2.1.x versions.

On 11/1/05, Darrell Burkey <president at case.org.au> wrote:
> I'm trying to get RTFM 2.04 to work with RT 3.4.3 on a Solaris system.
>
> The install doesn't generate any errors and it appears that everything
> completes fine.
>
> But the RTFM link doesn't show in the main menu and when I force the
> expected location of RTFM in my browser at
> http://domain_name/rt3/RTFM/index.html I get an error Can't locate
> object "new" via package RT::FM::ArticleCollection (perhaps you forgot
> to load RT::FM::ArticleCollection at
> opt/rt3/share/html/RTFM/Elements/NewestArticles line 60.
>
> I've been working with RT for some time now on both Linux and Solaris
> but I haven't been able to figure this out and my boss is getting a bit
> cranky about it. I've been going on and on about this software being the
> bees knees so I'd sure like to get it up and running ASAP.
>
> Any help much appreciated.
>
> --
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Darrell Burkey, President
> Computing Assistance Support & Education Inc
> http://www.case.org.au - info at case.org.au
>
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--
Best regards, Ruslan.