[rt-users] Outgoing mail not working.

Shaun T. Erickson sterickson at gmail.com
Wed Nov 2 11:49:42 EST 2005


Ok, I decided to get rt-mailgate working. I can now send mail to a
particular address, and a ticket gets created. The requestor gets an
auto-reply, as they should. So far, so good.

When I reply, in RT, nothing goes out. The reply is logged in the database,
but no mail is sent. I have this in my site config:

Set($SendmailPath , "/usr/sbin/sendmail.postfix");
Set($SendmailArguments , "-oi -t");

but I don't think that's the problem, as I'm not getting any error messages
related to that, that I can tell, anyway. I do see this in my messages file
though:

Nov 2 11:37:54 spot RT: <
rt-3.4.4-16299-1130949473-1095.51-5-0 at blackdogsoft.net> #51/465 - Scrip 5
(/u1/www/sites/rt-secure/lib/RT/Action/SendEmail.pm:237)
Nov 2 11:37:54 spot RT: <
rt-3.4.4-16299-1130949473-1095.51-5-0 at blackdogsoft.net> No recipients found.
Not sending. (/u1/www/sites/rt-secure/lib/RT/Action/SendEmail.pm:249)
Nov 2 11:37:54 spot RT: <
rt-3.4.4-16299-1130949473-1095.51-6-0 at blackdogsoft.net> #51/465 - Scrip 6
(/u1/www/sites/rt-secure/lib/RT/Action/SendEmail.pm:237)
Nov 2 11:37:54 spot RT: <
rt-3.4.4-16299-1130949473-1095.51-6-0 at blackdogsoft.net> No recipients found.
Not sending. (/u1/www/sites/rt-secure/lib/RT/Action/SendEmail.pm:249)
Nov 2 11:37:54 spot RT: <
rt-3.4.4-16299-1130949473-1095.51-7-0 at blackdogsoft.net> #51/465 - Scrip 7
(/u1/www/sites/rt-secure/lib/RT/Action/SendEmail.pm:237)
Nov 2 11:37:54 spot RT: <
rt-3.4.4-16299-1130949473-1095.51-7-0 at blackdogsoft.net> No recipients found.
Not sending. (/u1/www/sites/rt-secure/lib/RT/Action/SendEmail.pm:249)

It seems to me that scrip 6 *should* have found a recipient, as the ticket
clearly lists the requestor's address.

I'm sure I've done something wrong, or forgotton to do something I should
have ... any ideas?

TIA

--
-ste
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