[rt-users] Viewing own issues in a queue

[Joby Walker]

The group permissions should be:

SeeQueue
CreateTicket

Joby Walker
ITI SSG, University of Washington


Graham Dunn wrote:
> Users A,B,C belong to QAGroup.
> 
> What are the minimum permissions required for the users to see only the
> issues they submitted to TestQueue, but still be able to see the queue
> in the web interface (so they can submit tickets).
> 
> I have the TestQueue rights set up now so that Requestor has CommentOnTicket
> ReplyToTicket
> SeeQueue
> ShowTicket
> ShowTicketComments
> 
> If I add queue permissions for QAGroup
> 
> ReplyToTicket
> SeeQueue
> ShowTicket
> ShowTicketComments
> Watch
> 
> then the queue shows up, but they can see everyone's tickets, not just
> their own.
> 
> Any help, or pointers appreciated.
> 
> Thanks,
> Graham
> 
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