[rt-users] Mail problem

[Dave Kettmann]

Jim,

It looks like you are missing a --url in your syntax:

instead of:
"|/usr/local/rt/bin/rt-mailgate --queue general --action correspond
http://linux1.insight.asdf.com/rt"

use this:
"|/usr/local/rt/bin/rt-mailgate --queue general --action correspond
--url http://linux1.insight.asdf.com/rt"

Note the --url in the command :)

Dave Kettmann
NetLogic
314-266-4000

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of JP
Chilumula
Sent: Wednesday, November 02, 2005 5:38 PM
To: rt-users at lists.fsck.com
Subject: [rt-users] Mail problem


Hi!!

When I try to create a ticket by sending an email
(instead of using the web interface), I receive the
following error:


   ----- The following addresses had permanent fatal
errors -----
"|/usr/local/rt/bin/rt-mailgate --queue general
--action correspond http://linux1.insight.asdf.com/rt"
    (reason: 255)
    (expanded from: <rt at linux1.insight.asdf.com>)

   ----- Transcript of session follows -----
/usr/local/rt/bin/rt-mailgate invoked improperly

No url provided to mail gateway!
554 5.3.0 unknown mailer error 255


Any pointers would be highly appreciated!!

Thanks!
JP.


	
		
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